POLICY

Storage Unit Policy

  1. Your MONTHLY fee is due on the first (1st) of each month.
  2. Please mail your payment, bring it into the office at 909 Norman Alley, Conway, SC 29526 or pay online using your Portal to post your payment. A payment box has been provided by the door at the office for after hour convenience.
  3. A late fee & Lockout will post if not paid by the 15th. Payment must be in hand by closing of office or by midnight online of the 14th.
  4. If  payment is received within 40 days, Auction / Pre-lien process will begin. This will include additional fees until the completion of Auction.
  5. A partial payment will not stop fees or official procedures. Any agreement between tenant and management to extend payment dates or defer sale of goods must be agreed to by both management and tenant and will be binding.
  6. A $50 fee is automatically charged for all returned checks or disputed Credit and ACH, as well as any missing late fees. All future payments will not be allowed by Checks.
  7. We do not assume any liability for the goods you store. You are storing at your own risk. INSURANCE STRONGLY SUGGESTED!
  8. Do not use the rental unit for anything but DEAD STORAGE. Do not store any flammable, explosive or illicit materials. The unit is to be used for storage only.
  9. The storage unit must be vacated on or before the last day of the month for which rent has been paid and all terms and conditions of this agreement are met by the tenant.
  10. We require a 30 day notice before moving out. Without notice, if you have recurring billing, your payment will be automatically taken from your account every month until stopped.
  11. The storage unit must be broom cleaned, emptied, door left open and in good condition - subject only to wear and tear - and ready to re-rent. Upon completely vacating your unit you must communicate with the office. Then within 2 business day the unit will be inspected to complete the move out process. If you fail to clean unit as stated there will be an additional fee added to your account to cover cleanup expenses.
  12. Tenant's lock must be removed upon termination of occupancy. Failure to remove lock will result in your being charged the next month's rental and late fees.
  13. We do not pro-rate when you vacate a unit. If your unit is not vacant on the first (1st) day of the month, a full month's rent is due. There are no exceptions!
  14. Please keep us updated of any address changes, email and/or phone number changes. Until we are notified in writing with your signature, the only valid address and telephone number present is on the lease.
  15. Please leave aisles clear and do not block another tenant's door, subject to fees.
  16. Delivery drivers are to be met promptly and are not to block the driveway, entry ways, or parking spaces.
  17. You have 24 hours Access to your unit.
  18. No smoking is allowed anywhere in the building.
  19. After hours Emergency number is the main # 843-488-5224. Phone is forwarded to Manager's Cell. If no answer, please leave message. Week Nights After 5pm and ALL Weekend, Staff will respond to Voicemail and Email ONLY, which are emergencies. All other emails and calls will be returned during normal hours.
  20. We will strictly enforce all policies and conditions in our contract. We do not make exceptions!


Contact Us


Storage Location: 
5083 Highway 701 N 
Conway, SC 29526

Phone: (843) 488-5224

Fax: (843) 488-5559

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